Cancellation/Refund Policy

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12/17/20241 min read

worm's-eye view photography of concrete building
worm's-eye view photography of concrete building

RETURN AND EXCHANGE POLICY

Last Updated: 12/17/2024

Thank you for shopping at https://adxgenius.com

If, for any reason, you are not completely satisfied with a purchase, we invite you to review our policy.

The following terms are applicable for any products that you purchase with us.

INTERPRETATION AND DEFINITIONS

Interpretation

The words for which the initial letter is capitalized have meanings defined under the following conditions: The following definitions shall have the same meaning regardless of whether they appear in singular or plural.

Definitions

For this return and exchange policy:

Goods refer to the items offered for sale on the service.

Orders mean a request by You to purchase goods from Us.

Service refers to the website.

Website refers to My Site, accessible from https://adxgenius.com

You mean the individual accessing or using the service, or the company, or other legal entity on behalf of which such individual is accessing or using the service, as applicable.

GENERAL RETURN POLICY

Products that are bought from the physical stores can’t be returned. All items are eligible for return except the products: All online services and files.

REFUND POLICY

To be eligible for a refund, you must return the product within 7 days of your purchase. If the product is damaged in any way, or you have initiated the return after 7 days have passed, you will not be eligible for a refund.

For the product to be eligible for a refund, make sure these conditions are met:

  • The product must be returned in its original packaging

  • The product wasn't used or damaged

  • The product must include original tags (if applicable)

  • The product must have the receipt or proof of purchase

If you provide all contact information, you will be updated on your return status through email, phone, and SMS.