Cancellation/Refund Policy
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RETURN AND EXCHANGE POLICY
Last Updated: 12/17/2024
Thank you for shopping at https://adxgenius.com
If, for any reason, you are not completely satisfied with a purchase, we invite you to review our policy.
The following terms are applicable for any products that you purchase with us.
INTERPRETATION AND DEFINITIONS
Interpretation
The words for which the initial letter is capitalized have meanings defined under the following conditions: The following definitions shall have the same meaning regardless of whether they appear in singular or plural.
Definitions
For this return and exchange policy:
Goods refer to the items offered for sale on the service.
Orders mean a request by You to purchase goods from Us.
Service refers to the website.
Website refers to My Site, accessible from https://adxgenius.com
You mean the individual accessing or using the service, or the company, or other legal entity on behalf of which such individual is accessing or using the service, as applicable.
GENERAL RETURN POLICY
Products that are bought from the physical stores can’t be returned. All items are eligible for return except the products: All online services and files.
REFUND POLICY
To be eligible for a refund, you must return the product within 7 days of your purchase. If the product is damaged in any way, or you have initiated the return after 7 days have passed, you will not be eligible for a refund.
For the product to be eligible for a refund, make sure these conditions are met:
The product must be returned in its original packaging
The product wasn't used or damaged
The product must include original tags (if applicable)
The product must have the receipt or proof of purchase
If you provide all contact information, you will be updated on your return status through email, phone, and SMS.